Privacy Policy

Last Updated: November 25, 2025 | Effective Date: November 25, 2025

1. Introduction

Welcome to Fly365 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fly365 mobile application and web services.

By using Fly365, you agree to the collection and use of information in accordance with this Privacy Policy.

Contact Information:
Email: [email protected]
Website: https://365fly.net
Support: [email protected]

2. Information We Collect

2.1 Personal Information
User Account Information:
  • Full name, email address, phone number
  • Employee ID and license number
  • Medical certificate information
  • Emergency contact information
Professional Information:
  • Pilot license and certificates
  • Training records and certifications
  • Flight hours and experience
  • Currency status (landings, approaches, instrument)
Flight Operation Data:
  • Flight schedules and assignments
  • Duty time records (UTC)
  • Flight logs and aircraft information
  • Route details and passenger information
2.2 Biometric Information
Important: Biometric data (Face ID/Touch ID) never leaves your device and is not transmitted to our servers.

3. How We Use Your Information

  • Provide and maintain the Fly365 Service
  • Process flight assignments and duty tracking
  • Calculate flight hours and compliance
  • Manage training records and certifications
  • Process expense submissions
  • Ensure regulatory compliance (FAA Part 135, Part 91)
  • Send notifications for flight updates and reminders

4. Data Sharing and Disclosure

Within Your Company

Your data is shared with authorized users within your company based on role-based access controls. Multi-tenant architecture ensures data isolation between companies.

Service Providers

We may share information with trusted third-party service providers who are contractually obligated to protect your data with appropriate security measures.

We do not sell your personal information to third parties.

5. Data Security

Security Measures
  • End-to-end encryption (TLS/SSL)
  • Encryption at rest for stored data
  • Secure JWT authentication
  • Biometric authentication (Face ID/Touch ID)
  • Regular security audits
  • 24/7 monitoring and surveillance
Data Retention
  • Flight records: 5 years (FAA requirements)
  • Training records: Per regulatory requirements
  • After account termination: 90 days then permanent deletion

6. Your Privacy Rights

  • Access: Right to access your personal data
  • Portability: Receive data in portable format (CSV, JSON)
  • Correction: Update inaccurate information
  • Deletion: Request account or data deletion
  • Restriction: Restrict processing of your data
To Exercise Your Rights:
Email: [email protected]
Response Time: 30 days

12. California Privacy Rights (CCPA)

For California Residents:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we do not sell data)
  • Right to non-discrimination
Do Not Sell My Personal Information: We do not sell your personal information to third parties.

17. Compliance Certifications

FAA COMPLIANT TLS/SSL ENCRYPTION

Fly365 maintains industry-standard security and compliance certifications to protect your data and ensure regulatory compliance for aviation operations.

18. Contact Us

General Inquiries:
Email: [email protected]
Website: https://365fly.net
Support: [email protected]
Data Protection Officer:
Email: [email protected]

Response Time: 5 business days
Acknowledgment

By using Fly365, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

© 2024-2025 Fly365. All rights reserved.

Version 1.0 - Last Updated: November 25, 2025